Anthony Devaney's great Nintendo PR Work

When Sony finally stand over the dead, smoking remains of their once-great company, one of the people they can blame is Anthony Devaney.

-----Original Message-----

From: ruut's email address
Sent: 9/10/2006 11:07:16 AM
To: Subject: PSP Network Access Code

Hello,

I recently moved to the UK from Japan and have brought my Sony PS2 and Sony PSP with me. I would like to carry on playing games with my friends back home in Japan and have been told that to play games like Siphon Filter, I need a network access code before I can sign up.

My PSP has no such code, it is a PSP1000. I'dlike to play some of the newer infrastructure games, but do not want to have tobuy a UK PSP. Please could you send me a network access code to allow me toplay my games online?

Many thanks for your help,

Ruut Ackses

-----Original Message-----
From: help@uk.ps2centralstation.com [mailto:help@uk.ps2centralstation.com]
Sent: 09 October 2006 11:14
To: ruut's email address
Subject: RE: Your Network Gaming Query

Dear Mr Ackses,

Thank you for your recent correspondence.

If you have purchased a UK or European PSP Value, Giga or Base Pack, the Network Access Code Voucher can be found on a red and white piece of paper with black writing. It is usually found tucked into the Plastic wrapping that the PSP manual and printed materials came in.

If you are unable to find this code, then can you please call the Network Gaming Careline on 08702 422 299 (national rate) where a member of our team will be happy to assist you further.

Please remember to quote your Reference Number: 1-8TUA3.

Our operating hours are between 8am - 10pm Monday to Friday, and 10am - 6pm
Saturday and Sunday.


Yours sincerely,


Anthony Devaney
PlayStation Network Gaming Careline
Sony Computer Entertainment UK
Careline: 08702 42 22 99 (National Rate)

-----Original Message-----

From: ruut's email address
Sent: 9/10/2006 11:37:50 AM
To: Subject: Your Network Gaming Query 1-8TUA3.

Hello,

I'm disappointed in your reply. Please, rather than scanning my email and picking out words you think fit a certain pre-written reply, READ MY EMAIL and answer it properly.

I am, after all, a Sony customer and I deserve better than this. I certainly expected better.

In easy to understand steps:

I am a customer

I need a network access code

I have a Japanese PSP1000

I have no red and white piece of paper with black writing

I started a conversation with you by email *to avoid* having to waste time and money on your *national rate* helpline. I'm trying to get a Sony product to work with a Sony game on a Sony network

Regards
Ruut Ackses

-----Original Message-----
From: help@uk.ps2centralstation.com [mailto:help@uk.ps2centralstation.com]
Sent: 09 October 2006 12:48
To: ruut's email address
Subject: RE: Your Network Gaming Query

Dear Mr Ackses,

Thank you for your recent correspondence. In order to receive a network access code can you please call the Network Gaming Careline on 08702 422 299 (national rate) where a member of our team will be happy to assist you further.

Please remember to quote your Reference Number: 1-8TUA3 in all correspondence.

Our operating hours are between 8am – 10pm Monday to Friday, and 10am – 6pm Saturday and Sunday.


Yours sincerely,


Anthony Devaney
PlayStation Network Gaming Careline
Sony Computer Entertainment UK
Careline: 08702 42 22 99 (National Rate)
E.Mail: UK_help@uk.playstation.com
Web: http://www.playstation.co.uk/

-----Original Message-----
From: ruut's email address
Sent: 09 October 2006 14:06
To: 'help@uk.ps2centralstation.com'
Subject: RE: Your Network Gaming Query

Great, thanks, don't go to any trouble.


______________________________

Natch, I didn't sign the email Ruut Ackses. Remember, kids, it's not bull$hit if it's part of one of my social engineering plots.

**Update: Called the number, got the code. Result!